Sample Collection Policy

Learn about the guidelines and procedures for safe and accurate sample collection.

Sample Collection Policy

To ensure accurate testing and your comfort, we follow these protocols:

01

Home Sample Collection

We offer home sample collection by trained phlebotomists or collection agents. The date and time will be scheduled as per your convenience.

02

Sample Kit Handling

  • If you receive a self-collection kit:
  • Follow the enclosed instructions carefully
  • Seal and ship the sample back using the pre-labeled return pouch
  • Improper handling may result in invalid results

03

Identity Verification

Our collection staff may verify your identity at the time of sample pickup to ensure traceability and avoid mix-ups.

04

Delays and Rescheduling

In case of unavoidable circumstances (weather, health, logistics), we may reschedule sample pickup and notify you in advance.

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